Managed IT Support With Prices You Can See
Pick a plan, check out online, and let the Elite Pro team take care of your technology. No sales call and no waiting on a quote.
Design. Install. Manage. Elite Pro Does It All.
Choose Your Plan
Three plans, each one building on the last. Start where you are today and move up as your business grows.
Silver
Dependable day-to-day IT help for businesses that don't need a fully managed relationship yet.
Starting as low as
$67.47
- Unlimited remote support
- Core endpoint protection
- Solid response times
- Add-ons available: backup, documentation, remote access, and security services
Gold
Managed support for growing teams that need faster response, vendor coordination, and stronger oversight.
Starting as low as
$97.14
- Everything in Silver, plus:
- Faster response times
- Vendor management
- Limited scheduled onsite help
- Asset documentation
- Backup coverage for critical systems
- Annual security audit
- Monthly backup validation
- Emergency discounts
Platinum
Priority support for organizations that need the highest level of responsiveness and deeper protection.
Starting as low as
$184.04
- Everything in Gold, plus:
- Priority handling with a 15-minute response time
- More included onsite time
- Fuller documentation
- Broader remote access
- Expanded backup coverage
- Bi-annual advanced security audits
- Quarterly backup testing
Compare the Plans Side by Side
Every plan includes unlimited remote support and core endpoint protection. Gold and Platinum add more coverage at each step.
| What's included | Silver | Gold | Platinum |
|---|---|---|---|
| Remote support | Unlimited | Unlimited | Unlimited |
| Endpoint protection | Core | Core | Core |
| Response | Solid response times | Faster response times | Priority handling, 15-minute response |
| Vendor management | Not included | Included | Included |
| Scheduled onsite time | Not included | Limited | More included |
| Asset documentation | Add-on | Included | Fuller documentation |
| Backup coverage | Add-on | Critical systems | Expanded coverage |
| Backup checks | Not included | Monthly validation | Quarterly testing |
| Security audits | Add-on security services | Annual audit | Bi-annual advanced audits |
| Emergency discounts | Not included | Included | Included |
"Add-on" means the service is available with Silver at an additional cost.
How It Works
Getting started takes a few minutes of your time.
Pick your plan
Compare Silver, Gold, and Platinum above and choose the level of support that matches your business.
Check out online
Buy your plan right here on the site. Clear pricing, with no quote to wait for.
We get you set up
Our team reaches out to start your onboarding, so your IT is in good hands from day one.
Remote Emergency Support
Need help once, not every month? Get fast, expert remote help without committing to a plan.
- No plan commitment required
- Best-effort support, billed as needed
- Ideal for urgent problems, specialty requests, and occasional help
$175.00
Billed as needed Get Emergency HelpPrefer to Talk It Through First?
Buying online and talking to a real person are both fine with us. If you'd like help choosing the right plan, reach out and we'll walk you through it.
Managed IT Questions, Answered
Quick answers before you buy.
What is a managed service provider (MSP)?
A managed service provider, or MSP, is a company that takes over the day-to-day management of your technology for a set fee. Instead of calling someone only after something breaks, you get ongoing support, protection, and planning. Elite Pro Technology offers three managed IT plans: Silver, Gold, and Platinum.
How much do managed IT services cost?
Elite Pro Technology managed IT plans start as low as $67.47 for Silver, $97.14 for Gold, and $184.04 for Platinum. Remote Emergency Support, for one-time help without a plan, is $175.00. Higher plans add faster response, more coverage, and more frequent security and backup checks.
What's included in a managed IT plan?
Every Elite Pro plan includes unlimited remote support and core endpoint protection. Gold adds faster response, vendor management, limited scheduled onsite help, asset documentation, backup coverage for critical systems, an annual security audit, monthly backup validation, and emergency discounts. Platinum adds a 15-minute response time, more onsite time, expanded backup, bi-annual advanced security audits, and quarterly backup testing. Silver can be expanded with backup, documentation, remote access, and security add-ons.
Which managed IT plan is right for my business?
Silver fits businesses that want dependable everyday help. Gold fits growing teams that need faster response, vendor coordination, and stronger oversight. Platinum fits organizations that need the highest responsiveness and deeper security and backup coverage. If you're unsure, call 682.207.1337 and we'll help you choose.
What's the difference between managed IT and paying for help only when something breaks?
With managed IT, you pay for ongoing coverage, so issues are handled quickly and can be caught early. With pay-as-needed help, you contact someone only after something fails. Elite Pro offers both: monthly plans for ongoing coverage, and Remote Emergency Support at $175.00, billed as needed, with no plan commitment.
Does Elite Pro Technology serve my area?
We're based in Bridgeport, Texas and serve businesses across North Texas, including the Dallas-Fort Worth area. Gold and Platinum include onsite time, and every plan includes unlimited remote support. Call 682.207.1337 to confirm coverage for your location.
Can I buy a managed IT plan online without a sales call?
Yes. Choose a plan on this page and check out online, with no quote to wait for. If you'd rather talk first, call 682.207.1337 or use the Contact page, and we'll walk you through the options.